Hiring Organization / Company: Lendlease
Basic Salary: To Be Discussed
Employement Type: Full-Time
The Information Technology function at Lendlease is responsible for providing the technology capability and delivery to enable our business strategy and day-to-day operations. We are a trusted business partner that delivers outcomes to the business and leads technological innovation to drives competitive advantage to our customers through the use of digitised and mobile technologies.
As such, we are recruiting for a Desktop Support Analyst to join our team at Barangaroo. Supporting business end-users, you will provide Level 2 support services including planning, implementation, management and usage of the business applications, enterprise platforms and the company's local and wide-area networks. This will include but will not be limited to the maintenance and troubleshooting of Audio-Visual Systems, troubleshooting and resolution of issues related to setup, maintenance and support of local hardware (PC’s, Laptops, Printers).
Partner with our customers to gain insights into how our customers are utilising and adopting our internal training/coaching program by real-time observations of their workflow, feedback surveys, analysis and face to face engagement. You will create training content, presentations, quick reference guides, yammer posts and videos for our customer. This includes delivering face to face training/coaching and workshops to our internal customer about Office 365 products and more.
Previous experience in a desktop support or service desk role providing face-to-face support for a large corporation. You will bring excellent written and verbal communication skills and a passion for customer service. You must be confident in supporting a Microsoft environment, including some knowledge/exposure to SCCM, Active Directory, Outlook, Office 365 and other relevant applications. Tertiary qualifications in Information Technology are highly desirable but not essential.
Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people. Inclusion sets all of us up for success
We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.
Job Location Information:
City: Sydney Central Business District
Location: Sydney Central Business District Nsw
Date Posted: 2021-07-16
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